DELIVERY
We aim to dispatch all parcels within 24 working hours.
Our dispatch team work fast, 80% of orders placed before 3 pm are dispatched the same day.
Once dispatched:
UK
Royal Mail Tracked48 (2 working days) £5.95
Royal Mail Tracked24 (1 working day) £7.95
DHL NEXT DAY DELIVERY - £10.95 (Monday-Thursday only)
Orders must be placed by 2 pm to qualify for the next working day delivery. Orders placed after 2 pm will be dispatched the following working day.
Next day delivery orders placed after 2 pm on Thursday will be dispatched on the following Monday (Our next day service only runs on working days and excludes public holidays and weekends).
Please contact us if you require next day weekend delivery. This will be £12.95
FREE UK DELIVERY on orders over £70
If for any reason our couriers are unavailable, we will use UPS to ship your orders.
Orders containing 1-2 items may be dispatched via Royal Mail 1st class, as standard, for a faster service.
We strictly do not ship to NEWMARKET in the UK.
Failure to adhere to our conditions will result in a 20% penalty fee of your order total before it is canceled.
INTERNATIONAL estimated 7 working days International Tracked Delivery
If you wish to use an alternative courier, get in touch info@awra.co
We're here to help.
International shipping is free for orders over £150.00
USA - shipping starts from £10.00
Canada - shipping starts from £10.00
Australia - shipping starts from £12.00
Rest of the world - shipping starts from £14.00
We offer Flat rate shipping to the following destinations:
France - Flat rate £8.00
Ireland - Flat rate £10.00
Germany - Flat rate £12.00
Poland - Flat rate £12.00
We ship to the following destinations:
- United States, Canada, Australia, New Zealand, Singapore, Indonesia, Saudi Arabia, UAE, Malaysia, Austria, Czech Republic, Iceland, Lithuania, Luxembourg, Malta, Monaco, Poland, Brunei, Philippines, Trinidad and Tobago.
- Belgium, Denmark, Finland, France, Germany, Hungary, Ireland, Netherlands, Norway, Spain, Sweden & Switzerland.
If we do not ship to your country, you're welcome to get in touch. We are happy to offer you alternative shipping options if you would really love our products.
The more you spend, the more you save on delivery costs.
Overseas customers can save by ordering with friends and family to benefit from our free shipping offer on orders over £150. Your order will be dispatched via express shipping.
Kindly note; public holidays and weekends are not working days.
AWRA aims to dispatch orders on a daily basis. However, during busy periods, orders can be dispatched within 2-3 working days. Public holidays are excluded.
Postage and packaging charges cover the cost of packaging as well as the delivery cost. This is also inclusive of VAT.
All orders are dispatched to the address provided by the customer. We are not responsible or liable for orders delivered to the incorrect address. It is customer responsibility to provide the correct information at the time of purchase. Please ensure the correct delivery address is provided to avoid disappointment. Refunds will not be issued in such cases.
Customers are more than welcome to contact us if they would like to discuss delivery arrangements that have not been specified on our website.
We are happy to help.
UK DELIVERY
All UK orders are standardly dispatched by Royal Mail Tracked 48.
UK orders will take 1-2 working days to be delivered once dispatched. All orders are normally dispatched within 1 working days, however please allow up to 2-3 working days once you have placed an order, for your purchases to be dispatched during busy periods. We apologise in advance if your order is delayed in transit, however we have no control of the courier and their circumstances. This could be due to a variety of reasons - severe weather conditions, strikes, Covid-19.
UK delivery charges include VAT.
EU / INTERNATIONAL DELIVERY
From 1st January 2021, the UK will leave the EU.
AWRA is constantly working towards providing the best rate for our overseas customers. UK prices for overseas delivery is rising, so we do encourage overseas customers to order with friends and family to save on delivery costs.
AWRA aims to dispatch overseas orders within 1 working day. However, in busy circumstances, items will be dispatched within 2-3 working days. Public holidays are excluded.
Any customs charges or taxes will need to be paid for by the customer.
All parcels are dispatched Tracked.
If you have any questions regarding delivery or you need your order sooner, please contact us info@awra.co where one of our team will be happy to assist you further.
** free shipping does not include the UAE